Water Utility Operations
Operational assessments, water quality support, treatment and distribution system review, procedure evaluation, and policy and compliance documentation.
Sussout · Utility Consulting
Practical Water, Wastewater & Stormwater Solutions
Engineering insight. Operational experience. Practical results.
Sussout provides practical consulting and assessment services for water, wastewater, and stormwater agencies. Combined, our team brings more than a hundred years of real-world utility experience to identify operational problems, administrative gaps, and system performance issues — then provide clear, workable solutions.
What we do
We help agencies find the real issue
- Evaluate water, wastewater, and stormwater operations
- Identify compliance and performance concerns
- Assess field operations and administrative procedures
- Provide practical solutions that work
Why Sussout
Problems rarely come from one single failure
They often come from a combination of unclear procedures, communication gaps, administrative decisions, and field conditions.
Sussout helps agencies “suss out” the real issue so managers and operators can move forward with practical solutions that work.
Why organizations call us
Services
Where we work
Wastewater Operations
Treatment and collection system review, SSMP support, sewer maintenance practices, and operational improvement recommendations.
Stormwater Support
Stormwater program review, runoff concerns, source identification support, and compliance assistance.
Implementation
Practical solutions that work
Sussout works with utilities to evaluate existing operations, develop or improve maintenance and operational practices, and implement practical solutions that enhance safety, reliability, compliance, and efficiency. When appropriate, we assist with revising maintenance programs, preparing supporting documentation, and obtaining customer and regulatory approval for new or revised practices.
Once improvements have been adopted, we provide competency-based training to ensure employees understand the revised practices and can competently demonstrate the knowledge and skills required to perform their assigned responsibilities. Our training goes beyond classroom instruction by verifying employee competency through practical evaluations. Where applicable, participants earn continuing education credits to support the renewal of professional certifications and licenses.
Need help identifying what is really causing an operational problem?
Whether you know exactly what you need or are just beginning to define the problem, one of our professionals is ready to help. Contact Sussout for practical guidance and solutions.
Let's start with a conversation.
Many organizations contact us knowing they have a challenge but unsure where to begin. A brief conversation can clarify the issue and determine the best path forward.